Senior Data & AI Engineer

At Nortal, we believe in building seamless experiences with meaningful impact — whether that means smarter governments, better healthcare, next-gen telecom solutions, or transforming how global enterprises leverage data and AI.

To support our vision, we are building a talent pipeline for future needs and are currently looking for a Senior Data & AI Engineer to join our journey. 

• Design and implement Python-based services that leverage language models (LLMs), voice models, and embedding models to solve real-world business problems.
• Collaborate with cross-functional teams to build scalable, highly available and maintainable solutions.
• Implement data ingestion pipelines to transform unstructured data, such as documents and media.
• Build integration pipelines and connectors to existing systems to retrieve data and authenticate users.
• Evaluate AI-based systems in relation to their use case using metrics such as groundedness, accuracy, relevance, faithfulness, word error rate, etc.
• Integrate machine learning model-based services into CI/CD pipelines.
• Maintain high engineering standards through clean, well-documented, and testable code.
• Stay up to date with advances in generative AI, speech recognition and synthesis, embedding-based retrieval systems, and assess their applicability to different use cases.
• Troubleshoot and optimise deployed services, ensuring resilience and high performance in production environments.
• Implement an observability stack on GenAI applications to monitor costs, latency, performance, and adherence to safety guidelines.
• Guide tool selection and architecture design for AI model deployment and service orchestration.
• Support agile processes (Scrum/Kanban), including sprint planning, code reviews, and retrospectives.
• Participate in internal knowledge sharing, mentoring, and advancing Nortal's Data & AI engineering practices.