SRE/Platform Engineer

Posted Date 16 hours ago(17/08/2026 14:59)
Job ID
2026-6296
# of Openings
1
Job Locations
PL-Kraków | UA-Lviv
Category
Engineering

Overview

As an Site Reliability Engineer, you will be part of a cross-functional engineering team with end-to-end ownership of services and applications. You will play a key role in ensuring operational excellence, system reliability, performance, and automation while working in a modern cloud-native environment. You will collaborate closely with engineers, architects, and product teams to build resilient systems and continuously improve service quality.

 

About Nortal:

We’re Nortal. We think big and create cutting-edge digital solutions with a global reach. And with 25 years of experience, 2,700+ professional experts, and half a billion people worldwide impacted by our work, we believe we’ve got the numbers to back up that statement.

Our global teams have played a significant role in many Fortune 500 companies’ projects and systems and have been the driving force of digital transformation for governments, healthcare institutions, and leading enterprises worldwide. We combine best-in-class strategic consulting with software engineering, data, and design practices to bring our visions to life.

About TUI

TUI is a global business with over 70,000 people on board, a great history and challenging plans for building a digital future. TUI is the largest leisure, travel and tourism company globally, and it owns travel agencies, hotels, airlines, cruise ships and retail shops.

Responsibilities

  • Ensure the reliability, performance, maintainability, and operational excellence of systems and services.
  • Drive observability improvements and support monitoring, change management, and configuration management processes.
  • Define operational readiness requirements and ensure solutions meet reliability and quality standards throughout the software development lifecycle.
  • Identify performance optimisation opportunities and proactively resolve issues before they impact customers.
  • Continuously improve CI/CD pipelines, automation capabilities, and operational efficiency.
  • Support incident management and production issue resolution, including participation in a 24/7 on-call rotation.
  • Take ownership of applications throughout their lifecycle, from design and deployment to operations and continuous improvement.
  • Collaborate with cross-functional teams to evaluate, implement, and promote new tools, processes, and engineering best practices.

Qualifications

  • Experience working with highly available, distributed systems and services in cloud environments.
  • Hands-on experience with AWS, including scaled cloud systems, solution architecture, infrastructure-as-code, and DevSecOps practices.
  • Experience with monitoring and observability platforms, preferably Datadog, and incident management tools such as PagerDuty.
  • Strong automation expertise with hands-on programming experience.
  • Good knowledge of server administration, networking, and security principles.
  • Experience with CI/CD pipelines, preferably GitLab CI.
  • Strong problem-solving, communication, and collaboration skills, with a customer-centric mindset.
  • Comfortable working in an international environment, taking ownership, driving continuous improvement, and operating with a high level of autonomy.

Nortal offers:

  • 24 working days of paid vacation

  • 11 paid national holidays

  • Health care: up to 10 paid sick days, on-demand medical insurance, vaccinations

  • Mental health support: webinars, resources, and compensation for therapy sessions

  • Access to our corporate learning platform

  • Language classes (English)

  • Flexible benefits budget: a fixed monthly amount you can spend on what matters most to you - medical insurance, sports, leisure, fuel, and more

  • 8-hour workday aligned with the client’s working hours

  • Hybrid work options: work from home with the option to use our cozy office space whenever needed

  • Engaging team events and thoughtful gifts throughout the year

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